Civic Alert Systems

Communication when you need it the most.

Civic Alert Systems enables counties, municipalities, and other local governments to quickly and reliably communicate with their residents via text messaging. With our technology, emergency notifications, weather alerts, and other critical information can be easily sent to targeted or mass audiences.

Green

Go paperless with your messages to residents.

Scalable

Seamlessly reach thousands of your residents at once.

Timely

Notify residents immediately with fast updates.

Convenient

Easy to use for both you and your residents.

How it Works

1. Sign up your residents

Residents can simply text a keyword (e.g., “JOIN”, etc.) to an assigned, 10 digit local phone number.

A customizable sign up page for resident opt-in will be available to your municipality. If desired, we can integrate our sign up mechanism with your existing website by working with your municipality’s IT department.

Easily export a camera-ready QR code for printing on flyers, newsletters, or other physical media. Residents can scan the QR code with their mobile device to be immediately redirected to the custom sign up page.

2. Draft the message

Optionally associate the message with a specific department. Only residents signed up for notifications from the sending department will receive them.

Message severity indicates to residents whether the message is a critical alert (e.g., related to public health, etc.) or is informational in nature.

Write the message contents the same as you would any other text. Optionally include links or attachments to provide additional context to your residents.

3. Select the recipients

Optionally filter the recipient list to a specific geographic region of your municipality for targeted, relevant message delivery. Down to the street level.

4. Review and send the message

View the estimated message cost and number of recipients before sending to make sure your target audience is correct.

Send the message immediately with a simple mouse click or optionally schedule it to be sent at a later time.

Realtime message delivery status updates are readily available via your municipality dashboard.

Pricing Options

Flat

Our most flexible option. Pay a flat rate for each message sent (per resident). If you don't send any messages, you don't pay.

Fixed

Pay a fixed annual cost (billed monthly) in exchange for an allotment of message credits. Message credits are valid for one year since the date of issue.

Custom

We work directly with you to find a custom plan that works best for your municipality and your residents.

In the News

Winners of the 2024 Binghamton Business Plan Competition

As this year's winner, Civic Alert Systems has already tapped into the well of resources our community has available for start-ups and will receive additional support to grow their business in the months ahead. The start-up aims to make it easier for local governments to communicate directly with residents—something I can appreciate as a mayor.

Jared Kraham
Mayor of Binghamton